Looking to drive additional patient engagement & enrollments? Here are the top performing Pharmacy Workflows:
- Prepackaging Meds:
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- Staple Tri-Fold to all Medicare Patients Medication Packaging
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- In-store Pick Up:
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- Short Dwell Time: Tri-Fold – Have patient call # before leaving store
- Long Dwell Time: Engage Directly – Complete Proactive Care Assessment (HRA)
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- Drive Through:
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- Short Dwell Time: Tri-Fold – Have patient call # before pulling out of drive through
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- At Home (Delivery or At-Home LTC):
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- Short Dwell Time: Tri-Fold – Have patient call # before leaving
- Long Dwell Time: Engage Directly – Complete Proactive Care Assessment (HRA)
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- Long Term Care (Closed Door): Assisted Living, Senior Living, etc
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- Short Dwell Time: Tri-Fold – Have patient call # before leaving
- Long Dwell Time: Engage Directly – Complete Proactive Care Assessment (HRA)
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- Outbound Calling: Med Sync or Adherence
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- Short Dwell Time:
- If phone system allows, forward them to CMA for Onboarding
- Or provide phone # and direct the patient to call.
- Long Dwell Time: Engage Directly – Complete Proactive Care Assessment (HRA)
- Short Dwell Time:
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- Vaccinations:
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- Short Dwell Time: Tri-Fold – Have patient call # before leaving
- Long Dwell Time: Engage Directly – Complete Proactive Care Assessment (HRA)
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- Diabetic Counseling:
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- Short Dwell Time: Tri-Fold – Have patient call # before leaving
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- Long Dwell Time: Engage Directly – Complete Proactive Care Assessment (HRA)
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- MTM or Comprehensive Medication Reviews:
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- Short Dwell Time: Tri-Fold – Have patient call # before leaving
- Long Dwell Time: Engage Directly – Complete Proactive Care Assessment (HRA)
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- Durable Medical Equipment:
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- Short Dwell Time: Tri-Fold – Have patient call # before leaving
- Long Dwell Time: Engage Directly – Complete Proactive Care Assessment (HRA)
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- Home Medical Equipment:
- Short Dwell Time: Tri-Fold – Have patient call # before leaving
- Long Dwell Time: Engage Directly – Complete Proactive Care Assessment (HRA)