Notice of Privacy Practices

Effective Date: January 25, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, HOW YOU CAN ACCESS THIS INFORMATION, AND YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Responsibilities

Preventative Healthcare Solutions (“PHS,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your Protected Health Information (“PHI”) as required by the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable laws.

We are required by law to:

• Maintain the privacy and security of your Protected Health Information.

• Provide you with this Notice of Privacy Practices.

• Notify you if a breach of unsecured Protected Health Information occurs.

• Follow the privacy practices described in this Notice.

We reserve the right to revise this Notice at any time. Any revised Notice will apply to all health information we maintain, including information created or received before the revision. The most current version will always be available on our website and upon request.

 

How We May Use and Disclose Your Health Information

The following describes the ways we may use and disclose your Protected Health Information without obtaining additional authorization from you.

Treatment

We may use and disclose your health information to provide, coordinate, or manage your healthcare and related services.

This includes sharing information with physicians, nurse practitioners, pharmacists, pharmacies, specialists, hospitals, laboratories, clinical staff, caregivers, and other healthcare professionals involved in your care.

Pharmacy Collaboration

Preventative Healthcare Solutions works in collaboration with participating pharmacies to deliver Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Remote Therapeutic Monitoring (RTM), medication adherence, and care coordination services. As permitted by HIPAA, we may exchange Protected Health Information with your pharmacy and other members of your healthcare team to coordinate your care, improve treatment outcomes, and support your ongoing health between visits with your primary care provider or specialist.

As part of our care management services, including:

• Chronic Care Management (CCM)

• Remote Patient Monitoring (RPM)

• Remote Therapeutic Monitoring (RTM)

• Telehealth services

• Medication adherence programs

• Care coordination services

we may receive, review, and share information from electronic medical records, pharmacies, healthcare providers, remote monitoring devices, and other authorized sources to support your treatment.

 

Payment

We may use and disclose your health information to obtain payment for healthcare services provided to you.

This may include:

• Medicare

• Medicaid

• Commercial insurance plans

• Medicare Advantage plans

• Other third-party payers

Information may also be shared with billing companies, revenue cycle management vendors, and other organizations assisting with payment activities.

 

Health Care Operations

We may use your information for healthcare operations, including:

• Quality improvement

• Clinical outcome evaluation

• Care coordination

• Staff training

• Performance improvement

• Credentialing

• Licensing

• Compliance

• Fraud prevention

• Audits

• Accreditation

• Business planning

• Patient safety initiatives

• Population health management

 

Business Associates

We contract with third-party organizations to perform services on our behalf.

These organizations may include:

• Electronic Medical Record (EMR) providers

• Secure communication providers

• Remote monitoring technology providers

• Pharmacy partners

• Cloud hosting providers

• Revenue cycle management vendors

• Billing companies

• Technology vendors

• Data storage providers

These organizations are required by federal law and written Business Associate Agreements to appropriately safeguard your Protected Health Information and may only use or disclose your information as permitted by HIPAA.

 

Electronic Communications

As part of providing healthcare services, we may communicate with you by:

• Telephone

• Voicemail

• SMS/Text Message

• Email

• Patient Portal

• Postal Mail

• Other secure electronic communications

These communications may include:

• Appointment reminders

• Care management

• Medication adherence

• Remote monitoring

• Device setup

• Educational materials

• Care coordination

• Treatment recommendations

• Billing

• Patient satisfaction surveys

 

Remote Monitoring

If you participate in Remote Patient Monitoring (RPM) or Remote Therapeutic Monitoring (RTM), we may receive information transmitted from approved medical devices used in your care.

This information may be reviewed by licensed providers, pharmacists, clinical staff, and other authorized members of your healthcare team to:

• Support medication adherence

• Evaluate treatment effectiveness

• Coordinate care

• Identify potential health concerns

• Support your personalized care plan

 

Appointment Reminders and Health-Related Services

We may contact you to:

• Remind you about appointments

• Recommend treatment alternatives

• Provide health education

• Inform you of healthcare services that may benefit you

• Coordinate your care

 

Individuals Involved in Your Care

Unless you object, we may share relevant health information with family members, caregivers, or other individuals involved in your care or payment for your care.

 

Health Information Exchange

We may participate in Health Information Exchanges (HIEs) or similar electronic information sharing networks that allow healthcare providers and authorized organizations to securely exchange health information for treatment, payment, and healthcare operations as permitted by law.

 

Research

We may use or disclose health information for research that has been approved through appropriate legal and ethical review processes and that complies with federal and state privacy requirements.

 

As Required or Permitted by Law

We may disclose your health information when required or permitted by law, including for:

• Public health activities

• Health oversight activities

• Reporting abuse or neglect

• Law enforcement

• Judicial proceedings

• Workers’ compensation

• Organ and tissue donation

• Coroners and medical examiners

• Military authorities

• National security activities

• Food and Drug Administration reporting

• Other legal requirements

 

Authorization Required

Except as otherwise permitted by law, we will obtain your written authorization before:

• Using or disclosing psychotherapy notes

• Selling your Protected Health Information

• Using your Protected Health Information for marketing purposes that require authorization

You may revoke an authorization at any time in writing, except to the extent action has already been taken.

 

State Law

If state privacy laws provide greater protection than federal HIPAA requirements, we will follow the more protective state law.

 

Your Rights

You have the right to:

Inspect and Obtain Copies

Request access to or copies of your medical records.

 

Request an Amendment

Request correction of information you believe is inaccurate or incomplete.

 

Receive an Accounting of Disclosures

Request a list of certain disclosures we have made of your Protected Health Information.

 

Request Restrictions

Request restrictions on certain uses or disclosures of your health information. While we will consider all requests, we are not always required to agree.

 

Request Confidential Communications

Ask us to communicate with you in a particular way or at a specific location.

 

Receive a Paper Copy

Receive a paper copy of this Notice at any time, even if you previously received it electronically.

 

Changes to This Notice

We reserve the right to change this Notice at any time.

Any revised Notice will apply to all Protected Health Information we maintain and will be posted on our website and made available upon request.

 

Questions or Privacy Concerns

If you have questions regarding this Notice or wish to exercise your privacy rights, please contact:

Privacy Officer

Greg Pulver

Email: info@preventativehealthcaresolutions.com

Website: https://preventativehealthcaresolutions.com

 

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us by contacting our Privacy Officer.

You may also file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights

https://www.hhs.gov/ocr/privacy/hipaa/complaints/

Filing a complaint will not affect your care, your benefits, or your rights. We will not retaliate against you for filing a complaint.

 

Other Uses of Your Health Information

Any use or disclosure of your Protected Health Information not described in this Notice or otherwise permitted by law will only be made with your written authorization.

You may revoke your authorization at any time by submitting a written request. Revocation will not affect any use or disclosure that occurred before we received your written request.

We are required by law to retain records documenting the healthcare services we provide, even if an authorization is later revoked.